Privacy Policy
Last updated: July 2026
1. Who We Are
This website is operated by INSUTECH ("Insutech", "we", "us"), an Egyptian manufacturer of waterproofing, insulation and polystyrene packaging systems, with its head office at Plot 77, South 90th St., 5th Settlement, New Cairo, Egypt. This policy explains how we handle personal information submitted through this website.
2. Information We Collect
We collect personal information only when you choose to provide it — through our quotation, meeting and partnership forms, or by contacting us directly. Depending on the form, this may include your name, company name, country and governorate, phone number, email address and the details of your enquiry. We do not knowingly collect information from children, and we do not collect payment information through this website.
3. How We Use Your Information
- To respond to product enquiries, quotation requests and meeting requests.
- To assess and follow up on distributor and applicator partnership applications.
- To review job applications sent to our HR team.
- To maintain records of business correspondence.
We do not sell, rent or trade personal information, and we do not use form submissions for automated marketing lists without your consent.
4. How Submissions Are Processed
Form submissions are processed and stored by our website hosting provider (Netlify) and delivered to the relevant Insutech department. Website traffic passes through a content delivery and security service (Cloudflare). These providers process data on our behalf and are subject to their own security and privacy commitments.
5. Cookies and Analytics
This website does not set marketing or tracking cookies of its own. Essential cookies may be set by our infrastructure providers for security purposes (for example, bot protection). Embedded third-party content — such as YouTube videos, Google Maps directions and the WhatsApp contact link — is subject to the privacy policies of those services once you interact with it.
6. Data Retention
Enquiry and application records are retained for as long as needed to handle your request and maintain normal business records, after which they are deleted.
7. Your Rights
You may request access to, correction of, or deletion of the personal information you have submitted to us at any time by contacting [email protected]. We will respond to reasonable requests within a practicable timeframe.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
9. Contact
For privacy-related questions, contact [email protected] or +20 2 2322 8200.